Privacy Policy

At Relaxsia, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Shopify store, make a purchase, or interact with our website in other ways.

You consent to the practices outlined in this Privacy Policy by using our website and services. Please read this policy carefully to understand how your personal information is handled.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information

When you make a purchase or interact with our site, we may collect personal information such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)
  • Shipping address

1.2 Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited on our site
  • Date and time of visits
  • Referring website

This data helps us analyze trends, improve our website, and enhance user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Processing and fulfilling orders
  • Communicating with you regarding your orders and inquiries
  • Personalizing your shopping experience
  • Sending promotional offers, newsletters, and marketing materials (you can opt-out at any time)
  • Improving our website and services
  • Preventing fraud and ensuring the security of our site
  • Complying with legal obligations

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping partners, and email marketing services) who assist in operating our store and delivering services to you. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal processes (such as subpoenas or court orders).

Business Transfers: If we undergo a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Security of Your Information

We take the security of your personal information seriously and implement industry-standard security measures to protect it. These include encryption, secure servers, and regular security audits. However, please note that no method of electronic transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience. These small data files are stored on your device and allow us to recognize your preferences, improve website functionality, and analyze user behavior.

You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain conditions.
  • Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in the emails or by contacting us directly.

To exercise any of these rights, don't hesitate to get in touch with us.

7. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. When personal information is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us